Category: Customer Experience

Comcast Opens Free Xfinity WiFi Hotspots to Support Washington Residents Impacted by Flooding

December 12, 2025

Severe Weather to Impact Western Washington

December 8, 2025

Xfinity Retail Store Manager Jason Park Finds Rewards in Giving Back in Everett

November 20, 2025

An Xfinity truck in Duvall.

A New Era of Connectivity Coming to Duvall

October 20, 2025

A Comcast Business truck parked at Thun Field.

Comcast High-Speed Internet Now Available at Pierce County Airport-Thun Field

October 16, 2025

Comcast Honors Digital Inclusion Week with $7.4 Million Investment to Provide Digital Opportunities for Seattle Residents

October 15, 2025

Comcast Powers Up Four Lakes with Fast, Symmetrical Internet

September 2, 2025

A preview of Streamstore

Why Washingtonians Should Be Excited About Xfinity’s New StreamStore

July 28, 2025

A Mud Bay employee with a dog in a store.

Video: From Internet Provider to Strategic Ally—Comcast Business Empowers Mud Bay

July 18, 2025

An Xfinity and MLS graphic.

Xfinity Customers can Watch June 1 Sounders Match on MLS Season Pass For Free

May 27, 2025

A Comcast technician by an Xfinity truck in Seattle.

CNET Names Xfinity the Best Internet Provider in Washington

May 12, 2025

A Key Peninsula sign.

Pierce County and Comcast Complete Broadband Service Improvement Project in Key Peninsula

May 2, 2025

A family watches something on a phone.

Xfinity Mobile Introduces New Premium Unlimited Plan with Enhanced Features

April 23, 2025

North Spokane Xfinity Store employees.

Discover the New Xfinity Store in Spokane!

March 18, 2025

People watching basketball on a television.

Get the Best Seat in the House for March Hoops with Xfinity

March 14, 2025

a photo of a phone screen.

Introducing the First Ultra-Low Lag Xfinity Internet Experience with Meta, NVIDIA, and Valve

March 10, 2025

A photo of moon landing equipment.

MIT and Comcast to Show Live Stream of the Lunar Landing

March 5, 2025

A man carries a parking cone next to an Xfinity truck.

City of Cheney and Comcast Partner to Bring High-Speed, Reliable Internet to Cheney

March 4, 2025

Rain in Washington.

Windstorm Power Outages Impacting Comcast Service

February 25, 2025

A man under a blanket with a flashlight.

7 Essential Tips to Prepare for Storm Season Outages in Western Washington

February 24, 2025

Football players on a TV.

First-Ever Super Bowl to be delivered in Dolby Vision and Dolby Atmos to Fans in Washington

February 5, 2025

A Comcast Business van in front of the Thun Field sign.

Pierce County and Comcast Partner to Bring Reliable, High-Speed Internet to Pierce County Airport-Thun Field

January 29, 2025

Dustin on his porch with Comcast reps.

Transforming Medical Lake with Exceptional Service, One Happy Customer at a Time!

January 24, 2025

A man holds a cell phone.

Xfinity Mobile Speeds Increased by more than 100 Mbps!

January 15, 2025

An Xfinity truck drives by Medical Lake.

Comcast Starts Building High-Speed Internet for Medical Lake, WA

October 17, 2024

A Comcast technician in front of a Comcast van.

Comcast Expands Broadband Access in Key Peninsula

September 24, 2024

A photo of the outside of the new Spokane Xfinity store in Lincoln Heights.

Newest Xfinity Store Opens in Spokane

September 3, 2024

A graphic of a soldier for Call of Duty Black Ops 6.

Xfinity Rewards Members Can Play Call of Duty: Black Ops 6 Now

August 30, 2024

A photo of an Xfinity truck and technician in Clark County.

Comcast Schedules Construction of High-Speed Internet in Clark County

August 5, 2024

A Comcast technician walks next to an Xfinity truck.

Comcast Expands High-Speed Internet to Rural Clark County

July 3, 2024

An Xfinity truck drives by a Welcome to Sumas sign.

Comcast Launches Broadband, Mobile and Video Service in Sumas

July 2, 2024

A trench is dug by machinery in dirt.

Construction Begins on Comcast’s High-Speed Internet Expansion on Key Peninsula

July 1, 2024

Xfinity Technician

Not All Superheroes Wear Capes – Some Have Fire Extinguishers

June 28, 2024

An image of a cut fiber line on a road.

Vandalism Cause for Comcast Service Interruption in Kitsap County

May 3, 2024

A phone with a speed increase graphic on it.

Xfinity Mobile Customers in Washington Receive Gig Speeds at No Additional Cost

April 24, 2024

A bridge with a cut wire next to it.

Vandalism Causes Service Interrupt in Tacoma & Greater Pierce County

April 2, 2024

Xfinity boosts speeds in Washington

Comcast Boosts Speeds for Xfinity Internet Customers in Washington

March 7, 2024

Snow on trees in a parking lot.

How to Keep Connected and Informed as Winter Storm Power Outages Impact Thurston and Lewis Counties

February 15, 2024

Comcast technician Marcus Williams.

Comcast Technician Makes a Heroic Rescue in South Seattle

January 16, 2024

An Xfinity truck is parked with an Xfinity technician working next to downed trees.

Keeping Washington Connected: Prepare for Winter Storms

January 9, 2024

Comcast employees on a porch of a Comcast customer with a balloon..

Comcast Surprises First Residential Customer in Silverdale

December 14, 2023

A Comcast technician in front of a Comcast truck.

Comcast Expands Broadband Access in Silverdale

December 14, 2023

Comcast employees surprise a family at their home with a TV.

Comcast Surprises Customers with Holiday Joy in Washington

December 13, 2023

A Comcast technician in front of a Comcast truck.

Comcast Expands Broadband Access in Clinton

December 1, 2023

The employees of the Renton Xfinity store in front of the store.

Xfinity Brings Next-Level Customer Service to Renton

October 23, 2023

A Comcast technician works with cable on a golf course next to a golf cart.

Connecting The Boeing Classic

August 2, 2023

A photo of downtown Duvall, Washington with a City of Duvall graphic.

City of Duvall and Comcast Sign Agreement to Bring Xfinity 10G Network to Duvall

June 26, 2023

Three Comcast technicians pose in front of an Xfinity truck.

June Is National CPR and AED Awareness Month and Comcast Technicians are Prepared

June 23, 2023

A young girl holds a tablet computer with headphones on.

Affordable Connectivity Program (ACP) Week of Action; June 14-22

June 15, 2023

A woman and child look at a computer.

Washington is Among Top Five States for Broadband Access

May 16, 2023

A burnt camper trailer next to an Xfinity van on the side of a road.

Service Outage in Graham Demonstrates How Fire Impacts Comcast’s Network

April 27, 2023

A photo of a TV, game system, and Xfinity router.

Xfinity Ranked Fastest Broadband Provider in Washington

April 18, 2023

A Comcast technician works on a power pole with the Space Needle in the background.

Comcast is Investing $280 Million to Upgrade our Network, Expand Internet Service, and Support Communities in the Pacific Northwest

March 28, 2023

A photo of Andru Edwards.

Consumer Tech Expert Andru Edwards Explores the Best Kept Secret in Wireless

March 2, 2023

A truck in the woods by downed trees.

Keeping Washington Connected: Prepare for Winter Storms

February 22, 2023

A Comcast technician works on a cable on a power line.

Comcast Partners with Spokane County to Bring High Speed Internet to Chattaroy

February 17, 2023

The outside of the Edmonds Xfinity store.

Comcast Opens New Xfinity Store in Edmonds and Reopens Store in Northgate

February 15, 2023

Pictures from the Key Peninsula in Washington state.

Pierce County and Comcast Partner to Bring High Speed Internet to Key Peninsula

January 23, 2023

A white internet router rests on a table.

Xfinity Fastest Fixed Broadband Provider in Washington According to Ookla®

January 23, 2023

The outside of the Lacey Xfinity store.

Comcast Opens New Xfinity Store in Lacey

December 2, 2022

The inside of the Mill Creek Xfinity store.

Comcast Opens New Xfinity Store in Mill Creek

November 29, 2022

Robert Fisher works on cable at a home.

Comcast Technician Steps Up as Good Samaritan in Spokane

November 28, 2022

Comcast Announces Network Construction in Whatcom County

October 24, 2022

A white internet router rests on a table.

Comcast Boosting Speeds for More than 1.3 Million Xfinity Internet Customers Across Washington

October 17, 2022

The inside of the Burlington Xfinity store.

New Xfinity Store Now Open in Burlington

October 7, 2022

Grant Morris stands in front of a purple Xfinity van.

Comcast Technician Saves the Day with Customer in Gig Harbor

October 4, 2022

A woman stands in an Xfinity store at a computer.

Comcast Makes ACP Program Available at Washington State Retail Locations

May 11, 2022

The inside of the Covington Xfinity Store.

We’re Excited to Open Our New Xfinity Store in Covington

March 21, 2022

A woman types on a laptop computer.

Helping Washington Residents Connect to the Transformative Power of the Internet Both at Home and On-the-Go

March 9, 2022

An Xfinity Rewards graphic.

Rewards Program Available to Xfinity Customers in Washington

March 7, 2022

The outside of the Xfinity store at Lakewood Towne Center in Lakewood.

We’ve Opened New Xfinity Stores in Lake Stevens and Lakewood with More Coming Soon

March 1, 2022

An Xfinity store employee wearing a mask helps a customer in an Xfinity store.

Welcome to Our Remodeled Xfinity Store in Factoria

November 15, 2021

A laptop rests next to a smart speaker.

Comcast Increases Xfinity Gigabit Pro Internet Speeds in Washington

November 2, 2021

Fast-Acting Comcast Technician Puts out Fire on Busy Interstate 5 Corridor

July 7, 2021

Hot Tips for Customers: How Heat-Related Power Outages May Impact your Service

June 25, 2021

Comcast Tech Saves Life at Spokane Apartment Complex

May 6, 2021

A laptop rests next to a smart speaker.

Comcast Boosts Xfinity Internet Speeds for 200,000+ Homes in Washington

April 23, 2021

Shakira Shanks Tapped to Oversee Customer Experience in Washington

April 6, 2021

Muckleshoot Tribe and Comcast Partner for $3M Broadband Expansion

March 31, 2021

IE 10 year anniversary celebration.

Comcast Reaches 10-Year Milestone for Low-Income Internet Program In WA

March 24, 2021

Comcast Announces Rural Broadband Expansions in Snohomish And Spokane Counties

February 25, 2021

Advancing Digital Equity in Communities of Color

February 15, 2021

We’ve Added New Xfinity Retail Stores in Gig Harbor and Kirkland

January 19, 2021

From Installing Internet to CPR: Comcast Technician Saves Life on the Job

October 14, 2020

The Hispanic Heritage Month hub on Xfinity X1

Celebrando el Mes de la Herencia Hispana con Xfinity

September 21, 2020

NBC Brings Parents Sanity with Digital Camp for Kids At Home

July 24, 2020

The new Xfinity store Spokane Valley

We Opened A New Xfinity Store In Spokane Valley

July 7, 2020

Ballard is one of seven new Xfinity stores in Washington focused on building the customer experience

We’re Opening Seven New Xfinity Stores In Washington

February 20, 2020

The new Seattle Xfinity retail location in Ballard.

Xfinity Opens Interactive Retail Stores in Seattle and Kent

February 12, 2020

Roy Novosel new leader of engineering Washington state

Meet Roy Novosel: Our New VP of Engineering

January 22, 2020

Smartphone showing xFi Advanced Security feature

Xfinity Unveils Free Wi-Fi Security and New Internet Device

January 9, 2020

Interior of an Xfinity retail store.

Comcast Opens New Xfinity Retail Store in Aberdeen

December 16, 2019

Vulcan Living Computers Museum + Labs exhibit at Comcast's Xfinity store in Bellevue Washington state

New Interactive Exhibits from Living Computers: Museum + Labs Opens at Bellevue Xfinity Store

December 6, 2019

WA state expands its Internet Essentials program at events in Spokane

Comcast, Goodwill Celebrate Internet Essentials WA State Expansion

October 7, 2019

Comcast is raising internet speeds for its more popular packages in Washington state

Comcast Increases Internet Speeds for Most Customers in WA State

September 25, 2019

A group of three people converse at an event.

Putting the Customer at the Center of Everything We Do in Washington

July 22, 2019

Exterior of the Bellevue Square Xfinity Store location.

One-of-a-Kind Xfinity Retail Experience Opens in Bellevue

July 1, 2019

husky stadium

UW Huskies Athletics Score Big with Comcast Technology

April 22, 2019

xFi Internet from Comcast for Washington state Customers

At Comcast, the Future of the Internet is Now

April 1, 2019

Parent holding smartphone with Xfinity xFi app open, showing parental control feature interface; child in the background.

Comcast’s WiFi Experience, Managed in the Palm of your Hand

February 21, 2019

comcast truck

Comcast Prepares for Washington Snowstorm

February 8, 2019

The Spokesman-Review, Comcast ACOE, Accessibility, Customer Service, Disabled Customers,

Spokane Leads Nation in Support Services for Disabled, Elderly

January 24, 2019

The Comcast CES Recap: 10G, an Intel Collab and AI-Powered Internet Security

January 18, 2019

Comcast Now Washington State’s Largest Provider of Gigabit Internet

October 29, 2018

Comcast Announces Internet Essentials Expansion in Washington State

October 12, 2018

Mariners and Comcast Promote Internet Safety for Kids this Back to School Season

August 31, 2018

Call center in Everett helps people around the country

December 26, 2017

UW grad who heads customer experience journey at Comcast discusses our focus on the customer

November 2, 2017

XFINITY Mobile begins retail rollout in 13 Washington XFINITY Stores

July 24, 2017

Comcast to increase Internet speeds for Performance plan customers in Washington State at No Additional Cost

March 1, 2017

Xfinity Store in Olympia, Washington

Comcast Opens New, Larger Xfinity Store in Olympia, Washington

January 10, 2017

Comcast Announces Gigabit Internet Service Coming to Seattle

October 31, 2016

Comcast, State, Local Officials and New Employees Celebrate Grand Opening of Spokane-area Customer Support Center

September 26, 2016

New Brochure Offers Wi-Fi Speed Tips

May 31, 2016

Auburn WA Gets New XFINITY Store, 4X Larger & a New Customer Experience

November 16, 2013

New XFINITY store, new customer experience, for Redmond

November 12, 2013

This is a staging environment